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This should be renamed to Phone number manipulation
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Summary
When a phone number is added or edited in RPM we may apply formatting to it. In general, the number will be saved exactly as the user entered it. If we see the number is close to a recognizable international or north American standard, then we will adjust the formatting. This keeps the data in RPM the same format when possible, improving data comparison.
- Phone numbers are always displayed the way they are saved. There is no formatting done at display time, the formatting is done on data entry & edit.
- The overall concept is to allow the user to enter anything in the phone number field and have it saved. If we see they are entering a North American or International style number we’ll apply a standard formatting.
- In general we the behavior matches the behavior of phone number entry and edit for contacts in Microsoft Outlook 2003. Unlike Outlook, we don’t insert an area code when one’s not given. Also, there are a few minor differences where we may accept a format Outlook doesn’t
- This also applies to phone numbers in Excel imports
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General formats
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North America
(xxx) xxx-xxxx ee Example: (123) 456-7890 x123
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Iternational
+1 xxxxxxx Example: +1 5858 234567
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More info
- This page was last modified 15:39, 13 Jul 2009.
- This page has been accessed 2295 times.
